Terms & Conditions

Last Updated: 19 June 2026

Welcome to Benjamin-Martyn.com. These Terms & Conditions (“Terms”) govern your use of this website, including its content, resources, information, enquiry forms, application forms, and any related services offered through the site.

For the purposes of these Terms, “Benjamin-Martyn,” “Benjamin-Martyn.com,” “we,” “our,” or “us” refers to Benjamin-Martyn Retail Strategy Consulting, operated by Ben Jones, ABN 86 760 578 380.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. Use of This Website

The content on this website is provided for general information purposes only.

You agree not to misuse this website, interfere with its functionality, attempt to gain unauthorised access, introduce malicious code, or use the website in a way that may damage, disable, overload, or impair its operation.

Unauthorised use of this website may give rise to a claim for damages and/or may constitute a criminal offence.

2. Intellectual Property

All content on this website, including text, images, graphics, logos, layouts, branding, service descriptions, case studies, downloadable resources, frameworks, and other materials, is owned by or licensed to Benjamin-Martyn Retail Strategy Consulting unless otherwise stated.

You may view and use the website content for personal or internal business reference only.

You may not copy, reproduce, modify, distribute, publish, transmit, display, commercially exploit, or create derivative works from any website content without prior written permission from Benjamin-Martyn Retail Strategy Consulting.

3. No Professional Advice

The information provided on this website is general in nature and does not constitute professional business, financial, legal, accounting, tax, investment, or other professional advice.

Any examples, insights, case studies, articles, service descriptions, or recommendations published on this website are provided for general informational purposes only and may not be suitable for your specific circumstances.

You should obtain independent professional advice before making business, financial, operational, legal, tax, or investment decisions based on information available on this website.

4. Consulting Services

Any description of services, outcomes, strategies, frameworks, or results on this website is provided for general information only.

Any consulting engagement, scope of work, fees, timelines, responsibilities, deliverables, and commercial terms will be agreed separately before any consulting work begins. These may be set out in a written proposal, engagement letter, statement of work, service agreement, or other written confirmation.

We do not guarantee specific commercial outcomes, revenue increases, profit improvements, sales growth, cost reductions, inventory improvements, margin improvements, funding outcomes, or business results unless expressly agreed in writing.

Business outcomes may vary depending on factors including, but not limited to, market conditions, business model, pricing, product mix, operational execution, customer behaviour, stock availability, leadership decisions, and external economic conditions.

5. Case Studies and Results

Case studies, examples, statistics, performance improvements, or business outcomes referenced on this website are provided for illustrative purposes only.

Past results do not guarantee future performance or similar outcomes for other businesses.

Where figures or examples are provided, they may be rounded, simplified, anonymised, or adapted to protect confidentiality and improve readability.

6. Website Content and Accuracy

We make reasonable efforts to ensure that information on this website is accurate and up to date. However, we do not guarantee that the website content is complete, current, accurate, reliable, suitable, or available at all times.

We may update, remove, or change website content at any time without notice.

You are responsible for assessing whether any information on this website is relevant and appropriate for your circumstances.

7. Third-Party Links

This website may contain links to external websites, platforms, tools, resources, articles, booking systems, analytics services, or other third-party content for convenience or reference.

We are not responsible for the content, accuracy, availability, security, privacy practices, or terms of use of any third-party websites or services.

Accessing third-party links is at your own risk.

8. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, submitting an enquiry, completing a form, or contacting us, you acknowledge that personal information you provide may be collected, used, stored, and managed in accordance with our Privacy Policy.

9. Forms, Applications, and Enquiries

When you submit an enquiry, application, contact form, or other information through this website, you agree that the information you provide is accurate, complete, and not misleading.

Submitting a form or application does not guarantee that we will accept an engagement, provide services, offer availability, or enter into a consulting relationship.

We reserve the right to decline enquiries, applications, or engagements at our discretion.

10. Website Availability

We aim to keep this website available and functioning properly. However, we do not guarantee uninterrupted, timely, secure, or error-free access to the website.

We may suspend, withdraw, update, maintain, modify, or discontinue all or part of the website at any time without notice.

We are not responsible for any loss, disruption, or inconvenience caused by website downtime, technical issues, or third-party service interruptions.

11. Limitation of Liability

To the maximum extent permitted by law, Benjamin-Martyn Retail Strategy Consulting, operated by Ben Jones, will not be liable for any direct, indirect, incidental, consequential, special, punitive, or economic loss or damage arising from your use of, or inability to use, this website, its content, linked resources, or any information provided through the website.

This includes, but is not limited to, loss of profits, revenue, business opportunity, data, goodwill, anticipated savings, or commercial outcomes.

Nothing in these Terms excludes, restricts, or modifies any rights, guarantees, warranties, or remedies that cannot lawfully be excluded under applicable Australian law, including the Australian Consumer Law.

12. Indemnity

You agree to indemnify and hold harmless Benjamin-Martyn Retail Strategy Consulting and Ben Jones from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of this website, breach of these Terms, infringement of intellectual property rights, or unlawful conduct.

13. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are published means you accept the updated Terms.

We encourage you to review these Terms periodically.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes relating to these Terms, this website, or your use of this website will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

15. Contact Us

For questions about these Terms, please contact:

Benjamin-Martyn Retail Strategy Consulting
Operated by Ben Jones
ABN: 86 760 578 380
Location: Sydney, NSW, Australia
Email: ben.jones@benjamin-martyn.com
Website: benjamin-martyn.com

Important Notice

These Terms & Conditions are provided as a general website terms draft for Benjamin-Martyn.com. They should not be treated as legal advice. You should consult a qualified legal professional to ensure these Terms are appropriate for your business, website functionality, consulting services, client engagement process, and applicable legal obligations.