Privacy Policy
Privacy Policy
Effective Date: 19/06/2026
Benjamin-Martyn.com values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit Benjamin-Martyn.com, contact us, submit an enquiry, complete an application form, or engage with our consulting services.
For the purposes of this policy, “Benjamin-Martyn,” “Benjamin-Martyn.com,” “we,” “our,” or “us” refers to Benjamin-Martyn Retail Strategy Consulting, operated by Ben Jones, ABN 86 760 578 380.
Information We Collect
We may collect the following types of information:
Personal Information
This may include your name, business name, email address, location, job title, and other contact details when you submit a form, book a call, request information, or communicate with us.
Business and Project Information
This may include information about your retail business, e-commerce business, product-based business, clinic, wellness business, or other commercial operation.
Examples may include:
Business goals
Current challenges
Sales, margin, pricing, inventory, or stock-related information
Service requirements
Budget or investment range
Business size, location, or market focus
Information provided through application forms, discovery calls, emails, or project documents
Website and Usage Information
We may collect limited technical and usage information when you visit our website, such as:
Pages viewed
Time spent on the website
Referral source
Device and browser type
Approximate location
Website interaction data
Date and time of visit
This information may be collected through analytics tools, cookies, pixels, tags, or similar technologies.
How We Use Your Information
We may use your information for the following purposes:
To Respond to Enquiries
To respond to your enquiries, applications, consultation requests, or messages submitted through Benjamin-Martyn.com or other communication channels.
To Provide Consulting Services
To assess your business needs, prepare recommendations, provide quotes or proposals, deliver consulting services, and manage client projects.
Communication
To communicate with you about enquiries, appointments, project updates, service delivery, follow-ups, and administrative matters.
Marketing and Educational Content
To send relevant updates, insights, newsletters, case studies, service information, or promotional material where appropriate. You may opt out of marketing communications at any time.
Website and Service Improvement
To analyse website performance, understand user behaviour, improve website functionality, improve service offerings, and refine our content, marketing, and client experience.
Legal and Administrative Purposes
To comply with legal obligations, maintain business records, resolve disputes, protect our rights, and manage risk.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information in limited circumstances, including:
Service Providers
We may use third-party service providers to support business operations, website functionality, analytics, email marketing, customer relationship management, scheduling, payment processing, document storage, or other administrative functions.
These providers may access personal information only as required to perform their services and are expected to protect that information appropriately.
Professional Advisers
We may share information with accountants, lawyers, consultants, or other professional advisers where necessary for business, legal, financial, or compliance purposes.
Legal Compliance
We may disclose personal information where required by law, regulation, court order, government authority, or another lawful request.
Business Transfers
If Benjamin-Martyn undergoes a business restructure, sale, merger, or transfer of assets, personal information may be transferred as part of that process, subject to appropriate confidentiality and legal protections.
Cookies, Google Analytics, and Tracking Technologies
Benjamin-Martyn.com may use cookies, pixels, tags, analytics tools, and similar technologies to understand how visitors use the website, measure website performance, improve user experience, and assess the effectiveness of marketing activity.
We may use tools including Google Analytics, Google Tag, and Google Tag Manager. These tools may collect information such as:
Pages viewed
Time spent on pages
Links or buttons clicked
Referring website or campaign source
Device type
Browser type
Approximate location
Date and time of visit
Website interaction data
Google Analytics and related Google tag technologies may use cookies or similar identifiers to collect and process information about how visitors interact with the website. This information helps us understand website traffic, improve content, and measure the performance of our services and marketing.
We do not intentionally send personal information such as your name, email address, business details, or form enquiry content to Google Analytics.
Depending on your location and the settings available on the website, you may be asked to accept or manage cookies before certain analytics or marketing technologies are activated. You can also adjust your browser settings to block or delete cookies. Some website features may not function as intended if cookies are disabled.
Google may process information collected through Google Analytics and related technologies in accordance with its own privacy terms and policies.
Data Security
We take the security of your personal information seriously and use reasonable technical and organisational measures to protect it from unauthorised access, misuse, disclosure, alteration, or loss.
Measures may include:
Secure website transmission using HTTPS
Access controls for systems containing personal information
Use of reputable third-party platforms and service providers
Password-protected accounts and administrative access controls
Regular review of website, system, and service provider security where practical
Despite these measures, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
If you believe your interaction with us is no longer secure, please contact us immediately at ben.jones@benjamin-martyn.com.
Storage and Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing business records, complying with legal obligations, resolving disputes, and maintaining accurate records.
When personal information is no longer required, we will take reasonable steps to delete, de-identify, or securely archive it, unless we are required to retain it for legal, accounting, or business purposes.
Overseas Service Providers
Some third-party platforms or service providers we use may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is handled securely and in accordance with applicable privacy obligations.
Your Rights
You may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate, incomplete, or outdated information
Request deletion of your personal information, subject to legal or business record-keeping obligations
Withdraw consent to certain uses of your information
Opt out of marketing communications at any time
Make a privacy-related complaint or enquiry
To make a request, please contact us using the details below.
Marketing Communications
If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting us directly.
Even if you opt out of marketing communications, we may still send you administrative or service-related messages where necessary.
Links to Other Websites
Benjamin-Martyn.com may contain links to third-party websites, platforms, or resources. We are not responsible for the privacy practices, security, or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Benjamin-Martyn Retail Strategy Consulting
Operated by Ben Jones
ABN: 86 760 578 380
Location: Sydney, NSW, Australia
Email: ben.jones@benjamin-martyn.com
Important Notice
This Privacy Policy is provided as a general website privacy policy draft for Benjamin-Martyn.com. It should not be treated as legal advice. You should consult a qualified legal professional to ensure this policy is appropriate for your business, website functionality, data collection practices, and applicable legal obligations.